FAQ

Frequently Asked Questions

Knock Out Charters

  • When making a reservation, you book by the hour.
  • Onboard, we offer a large raft to put out while anchored, as well as noodles and lifejackets.
  • We provide plates, napkins, cups, silverware, etc. and coolers, ice, and bottled water.
  • If you have any special requests, please let us know and we can try our best to make it happen.
  • We are BYOB and BYOFood.
  • We have plates, napkins, cups, silverware etc. on board. As well as coolers, ice, and bottled water is provided. The rest is up to you!
  • We recommend towels if swimming.
  • Please no glassware on board. We allow champagne & wine bottles as well as glass beer bottles if needed, but we ask to refrain from glass cups/champagne flutes.
  • There is to be no smoking on board. Cigarettes ruin our decking and although marijuana is legal in Chicago, we are on federal waters. Please do not bring drugs of any kind onboard.
  • Unless you have spoken to us beforehand, we will ask that you remove your shoes & socks before coming onboard.
  • There is a bathroom on all of our boats.
  • Ask about our nicer harbor bathrooms before coming on board if you’d prefer those!
  • We are located at Dusable Harbor, Dock D 111 N. Lake Shore Drive
  • If driving, use the destination Columbia Yacht Club in GPS to arrive at the circle at the end of Randolph where we will meet you to deliver a parking pass. Call 312-613-9799 upon your arrival for us to meet you. Please arrive 30 minutes in advance to be on time for your scheduled departure.
  • We provide plates, napkins, cups, silverware, etc. and coolers, ice, and bottled water.
  • If you have any special requests, please let us know and we can try our best to make it happen.
  • Our parking lot is relatively difficult to find, so we have all of our customers that are driving meet us at the circle at the end of Randolph St (Destination Columbia Yacht Club in GPS gets you exactly where you need to be). There, we hand off parking passes and tell you where to go to park.
  • Our cancellation policy is simple. If you cancel 24 hours in advance then you will be issued a full refund on your deposit.
  • We are also happy to accommodate date changes prior to 24 hours in advance. If you do not cancel within 24 hours of your charter, you will be charged the deposit fee.
  • Weather-related cancellations may occur. We will speak to each charter closer to the date if weather conditions do not seem ideal.
  • We allow our customers to reschedule, but please do so at least 24 hours in advance if it’s not weather related.

Book Direct Online

  • Cancellations less than 24 hours in advance, deposit will not be refunded.
  • Cancellations more than 24 hours, deposit will be refunded.
  • In the case of weather-related cancellations by Knock Out Charters, customers will be offered opportunity to re-schedule or be refunded their deposit.